Experienced Team. Focusing on Service, Leadership, Culture, Brand Loyalty, Creativity & Innovation.
You don’t build it for yourself. You know what the people want and you build it for them.Walt Disney
Meridian Limo Is A Broker Company That Connects Passengers With The Best Independent Chauffeurs And Affiliates.
Our first Steps.
We created Meridian Limo to provide ground transportation for the Stamford, CT area, to and from New York City, JFK, LGA, & EWR airport. With only one car (06′ Lincoln Town Car), Cesar was driving all day, while Laura answered the Phone & Emails from home. One of the first challenges was to supply the increasing demand with more vehicles and chauffeurs. That was a big challenge for us, but we found the solution that will shape our business in the future. The budget is tight, but creativity is free. The answer was simple; we look for the safest and most reliable independent drivers in the area that share the same values; hard-working people naturally understand passengers’ needs and know that their families come first.
Our CEO & Daughter in 2010
Coast to Coast.
Business keeps growing not only in Stamford but also from coast to coast. Did we find this new challenge one of our most exciting ones, how to grow from a local service to a coast-to-coast company? We join the NLA (National Limousine Association). By attending Limousine Conventions, we learn that even the most prominent limousine company can’t have cars at each location; their solution creates a network of limousine companies. It was our perfect solution, but instead of going with more prominent limousine companies, we chose to partner with affiliates that operate small Mom and Dad limo services, just like Us providing dedicated service, understanding that a passenger is a person with a name and a story and not just an account number.
A Solid Network.
As the transportation competition gets tougher with the arrival of TNC’s (like Uber or Lyft), instead of entering a price war with them sacrificing the quality of service, we decided that our focus must be on creating value for our customers with a better travel experience, more service options and to invest in the latest technologies. We became a broker for mobility services, centralized all booking services from our HQ in Delaware, and expanded internationally.
Better & Faster Booking.
We know how busy and rapid business customer life is, so we make Booking reservations Coast to Coast and internationally even easier. We listen to our customers’ wants, and we start with a new Economy Class service. It is the right choice when travel on a limited budget is necessary. Our Customers can save more without sacrificing Safety or Reliability. When a VIP personal assistant enters reservations with EZ Book, our team will double-check the information to make sure all the information matches perfectly. Also, we change our Cellphone App. Our customers can check prices, confirm availability, and book on the go, anywhere their travels take them.
On Demand | Tours.
Your Cellphone App will get an “on-demand” button that will allow you to book rides when you need it, choose the nearest available independent driver, and book rides directly from your cellphone app; a few minutes later, your car will arrive and take you to your destination safely and with style. With Tours & Concierge Service, we will provide new experiences for our customers, who know better where are the hot spots in your city than your local driver? Our reservationist brokers can easily book new travel experiences for restaurant and hotel reservations.
The Covid-19 Pandemic.
This was our first and most serious crisis. We created a financial emergency plan named “Operation Stay Afloat.” During all 2020, we kept only our core team and helped independent driver operators negotiate loans, provide essential services, and protect themself from the virus. Also, we assisted other Limousine companies in operating their customer service, and the company paid their financial obligations.
A New Era Begins.
While the pandemic was not over, we managed to bounce back better than ever. Our business model based on remote working and global customer service outsourcing give us a business advantage during pandemic times. While we are still waiting during 2021 for Europe and Asia to reopen, we focused on our USA Main Hubs: New York Metro, Connecticut, North Carolina, Florida, California, and Colorado.
Exceptional user interface with best-in-class booking, billing, and ride tracking functionality.
24/7 Phone Service
Our experienced operators are courteous and more helpful than any kind of answering machine.
The World Is Yours and Meridian goes around the world.
Gold Star Award
Meridian Limo receives the 2015 Gold Star award by LCT People Choice award.