Experienced Team. Focusing on Service, Leadership, Culture, Brand Loyalty, Creativity & Innovation.
Our Business Hero is Walt Disney, One of the most powerful Leadership lessons we have learned from him is:
You don’t build it for yourself. You know what the people want and you build it for them.
OK, so how can we truly know what the passengers want? The simple answer is to treat them as they are guests in our own homes. Think about it. We would never welcome guests into our own home for a dinner party and then “manage the event” from across the street, or even across the hallway. No, we would join in the mix and ask our guests if they are having a good time.We regularly spend our day interacting with Passengers, Affiliates and Chauffeurs. This daily, face-to-face contact amplifies our understanding of Passengers needs and their desired experience.
Our first Steps.
We create Meridian Limo with the goal to provide ground transportation for the Stamford CT area, to and from New York City, JFK, LGA, & EWR airport. With only one car (06’ Lincoln Town Car), Cesar was driving all day, while Laura Answer the Phone & Emails from home. One of the first challenges was to supply the increasing demand with more vehicles and chauffeurs. That was a big challenge for us, but we found the solution that will shape our business in the future. Budget is tight, but creativity is free. The solution was simple; we look for safest and reliable independent drivers in the area that share the same values; hard working people, that naturally understands passenger’s needs, and also knows that their families came first.
Coast to Coast.
Business keeps growing not only in Stamford, but also from coast to coast. We found this new challenges one of our most exciting one, how to grow from a local service to a coast-to-coast company? We join the NLA (National Limousine Association), and attending Limousine Conventions we learn that even the biggest limousine company can’t have cars at each location, their solution creating a network of limousine companies. It was our perfect solution, but instead of going with bigger limousine companies we choose to partner with affiliates that operate small Mom and Dad limo service, just like Us providing dedicated service, understanding that a passenger it is a person with a name and a story, and not just an account number.
A Solid Network.
As the transportation competition gets tougher with the arrival of TNC’s (like Uber or Lyf), instead of entering a price war with them sacrificing the quality of service, we decided that our focus must be in creating value for our customers with better travel experience, more service options and to invest in the latest technologies. We also centralize all booking services from our HQ in Delaware and expand business internationally.
Better & Faster Booking.
We know how busy and rapid change business customer life is, so we make Booking reservations Coast to Coast and internationally even easier. When a VIP personal assistant enter reservations with EZ Book our team will double check the information to make sure all the information matches perfectly. We listen what our customer want, and we start with a new Economy Class service. It is the right choice when travel on limited budget is necessary. Our Customers can save more without sacrificing Safety, or Reliability. Also we change our Cellphone App. Our customers can check prices, confirm availability, and book on the go, anywhere their travels take them.
On Demand | Tours.
Your Cellphone App will get an “on demand” button that will allow you to book rides when you need it, just choose the nearest available driver and book rides directly from your cellphone app, a few minutes later your car will arrive and take you to your destination safe and with style. with Tours & Concierge Service we will provide new experiences for our customers, who knows better where are the hot spots in your city than your limo driver? Our dispatchers can easily book new travel experiences, restaurant and hotel reservations.
Exceptional user interface with best in-class booking, billing, and ride tracking functionality.
24/7 Phone Service
Our experienced operators are courteous and more helpful than any kind of answering machine.
The World Is Yours and Meridian goes around the world.
Gold Star Award
Meridian Limo receive the 2015 Gold Star award by LCT People Choice award.