Frequently Asked Questions

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  • Can I just drive a few hours in my off-time?

Yes. You choose when you provide services with Meridian Limo.

  • How do I get paid?

You are a vendor in a free competitive market,  as an independent contractor we pay you the rate you provide to us, because we guarantee a standard rate to our customers we offer rides to all drivers with preference for the most competitive and reliable chauffeurs.

For Bids/ Offerings simply accept trips when the price we offer matches your rates. Or to be considered for VIP selected hourly rides choose our recommended rates or let us know your rates.

Money is deposited into your account each week using Chase quick pay (You do not need to have an account with chase any bank it is OK). The payment cicle is 3 weeks.

   

Week 1 Monday to Sunday : Ride Week

Week 2 Monday to Friday: Billing Week (We review rides, charge trips to users, and adjust payments to Drivers)

Week 3 Monday to Friday: Payment Week (normally Monday or Tuesday, sometimes until Friday)

Any Questions on Billing call 1800-462-1550 x 3 Monday to Friday 9am to 5 pm ET.

 

  • How safe it is to drive with Meridian Limo?

All of our customers need to have an account open, and we do not accept cash. We may run extensive background checks on drivers, ask proof of insurance and license.

  • What are Meridian Limo requirements?team-1

You must be at least 21 and own an iPhone or Android phone. As part of our approval process, you’ll undergo a DMV check, plus a national and county background check. This will require a Social Security number, or Tax ID #.

Your car needs to have four external door handles and at least five total seat belts. You must be a covered party on your car’s in-state insurance, and have in-state license plates. Cars have age requirements too, which can vary by state.

  • What is Meridian Limo Service Level?

not to be confused with Price Level (price level you selected we have to pay for your service. Price Levels run from P1 to P8).

Service Level (or Stars): Is the ranking for the quality of service you provide. Your service level ranking it is updated every quarter based on:

  1. Incidents (3 Stars): Start with 1 and earn up to 3 if no incident reported.
  2. Previous Experience (1 Star): More than 5 Years of Previous experience.
  3. Seniority (1 Star): More than 1 year providing services with Meridian and 1 trip per month.
  4. Vehicle (1 Star): Earn 1 star when you switch to a new vehicle (Less than 2 years old).

Safety First: Managers Can Override a Bail Out Incident due to Sickness or If You Feel Tired. So if You are under the weather don’t wait until the last moment to inform the dispatcher.

  • What matters more Price or Service Quality?

Service quality it is the most important factor to get the best direct assignment rides like VIP’S hourly jobs. If you are a new driver it is better to select P1 first and wait until you get to Level 4 or 5, in order to request Price Level increase. It is Safe to say that a Level 5 Driver can go up to Price level 3 without missing to many direct assignment.

 

  • Why Meridian Limo says really respect Independent Chauffeurs?

You set up your own working hours.

You set up your own rates.

You know your trip details before you accept the ride.

You set up your own dress standards and vehicle class.

We only offer you a ride when customers service expectations matches your standards.

 

  • As a Driver I must track and follow the passenger flight ETA, but what if the flight is diverted?

All dependents if in final approach or with plenty of time. with plenty of time it is considered a normal flight delay, but If it is diverted on final approach you still are expected to provide the service, (Most likely you will get paid the extra fee incurred).