“Our policy is to avoid charging our clients cancellation fees where we can, however, there will be some occasions where either our affiliate or we has incurred costs in the provision of a service that is cancelled.”
If a service is cancelled within Two Hours x Sedans & SUVs, of the scheduled pick-up time, cancellation fees will apply:

The best way it is using this EZ-BOOK TOOL.(With less than 6hs. please confirm trip over the phone)

Yes, simply click on the menu “Reservations” and just log in with your username and password.

TIP: username should be the main passenger email address and a password the passenger’s knows, because passengers can download our app and will use their email and password to have access.

When you book using our EZ-BOOK TOOL, we offer extra points for executive’s personal assistants (in addition to passenger points), simply download our app and open a separate account, at the end of the year we will credit all pending travel points on your separate assistant account.